The brief: create a fresh, modern new brand and website redesign with a user-friendly online grant application system to enable them to manage and process applications efficiently and effectively.
We set to work scoping out a workflow and user journey for the online application system which allows the user to save their application in stages, ideal for when the information required is not at hand. Once complete, the applications are stored in the automated back-end management system where they can be reviewed, processed and approved, triggering helpful emails to the applicant along the way.
